Rehema Ombura
About Candidate
Experienced Bilingual Virtual Assistant Specializing in Administrative Support
As an accomplished Bilingual Virtual Assistant with over three years of experience, I excel at providing comprehensive administrative and executive support in remote settings. I am highly skilled in managing tasks such as data entry, web research, email and calendar management, and customer support. My proficiency in both English, German and Swahili ensures effective communication in diverse environments, enhancing team collaboration and client relations.
I possess strong organizational skills and an exceptional attention to detail, which has enabled me to efficiently handle multiple tasks and projects. My experience extends to using CRM systems, providing HR support, and handling clerical duties with precision. Additionally, I have basic knowledge in web development and image editing, which allows me to support various digital tasks.
I am known for my excellent phone etiquette, strong problem-solving abilities, and the capacity to work independently while maintaining high productivity in remote environments. With a proactive approach and a commitment to continuous improvement, I aim to help businesses streamline operations and achieve their goals.
Key Skills:
– Administrative and Executive Assistance
– Data Entry and Web Research
– Bilingual Communication (English and Spanish)
– Email and Calendar Management
– Customer Support
– CRM Systems and HR Support
– Basic Web Development and Image Editing
– Problem-Solving and Multitasking
If you are looking for a dedicated and detail-oriented Virtual Assistant to support your team, let’s connect!
Location
Education
Currently pursuing a Bachelor of Commerce degree with a specialization in Finance at The Catholic University of Eastern Africa. The coursework provides a strong foundation in financial management, accounting, economics, and business strategy, alongside advanced modules in investment analysis, corporate finance, and risk management. As an Ajira Club Leader, I have actively organized workshops and training sessions, focusing on digital skills and freelancing, to enhance the learning experience and engage fellow students in practical applications of commerce and finance principles.
The tech world is changing daily and to be effective you need to keep up with it. Therefore I decided to go through another VA training but this time through ALX which I completed. Completed a comprehensive Virtual Assistant training program through ALX-Africa, which covered essential skills for providing high-quality virtual administrative support. Key areas of focus included managing email and calendar schedules, performing data entry and web research, preparing presentations, and delivering exceptional customer service. The program emphasized proficiency in remote work tools, effective communication, and problem-solving techniques to ensure smooth and efficient operations. Equipped with practical, real-world applications and collaborative learning opportunities, this training prepared me to excel as a Virtual Assistant in diverse remote settings.
Work & Experience
At Athena, I worked as an Executive Partner, providing high-level administrative and executive support to senior leaders. My role involved managing complex calendars, coordinating international travel, handling confidential communication, and preparing reports and presentations. I was responsible for optimizing workflows, managing multiple projects simultaneously, and ensuring smooth operations within the organization. I effectively collaborated with different departments to execute key initiatives and resolve challenges promptly. This experience sharpened my organizational, multitasking, and strategic planning skills, contributing to the company’s overall efficiency and growth.
As a Freelance Virtual Assistant on Upwork, I have provided comprehensive administrative support to clients across various industries, including telecommunications, finance, IT, and commerce. My role involves managing emails and calendars, conducting web research, performing data entry, creating presentations, and providing customer support. I have developed a strong ability to work independently and efficiently in remote settings, ensuring tasks are completed on time and with high accuracy. I am skilled in using tools like Microsoft Office, Google Workspace, and CRM systems to streamline operations and improve overall productivity. My work has been recognized for exceptional attention to detail, excellent communication, and problem-solving skills.
As an Evergreen Trainer for the Ajira Digital Program, I facilitate digital skills training to empower youth and promote freelancing as a viable career path. My responsibilities include organizing and conducting workshops, creating training materials, and providing mentorship to participants. I manage and monitor the progress of trainees, ensuring they acquire the necessary skills to succeed in the digital economy. I have also been involved in expanding the program's reach by collaborating with educational institutions and local communities. This role has enhanced my leadership, communication, and project management skills, enabling me to create a positive and impactful learning environment.
