Head of Operations

Job Description

Key Responsibilities:
Oversee daily operations, ensuring efficiency and compliance
Develop and implement policies to improve operational efficiency and risk management
Drive business performance, financial sustainability, and regulatory compliance
Lead and develop operational staff
Oversee technology implementation and maintenance

Requirements:
8-10 years of experience in banking operations, with 5 years in a senior leadership role
Strong knowledge of microfinance banking operations, regulatory requirements, and financial management
Professional certifications (e.g., CIBN, ACCA, CPA) are an advantage